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Quick answers about booking services, payments, and our technicians on Pariwar Sewa.
Pariwar Sewa is a verified home, business, and maintenance service marketplace for the Kathmandu Valley, operated by Pariwar Engineering & Construction Pvt. Ltd. We connect you with vetted local professionals for electrical work, CCTV installation, WiFi and networking, printer setup, land surveying, and waterproofing — plus web development delivered remotely anywhere in Nepal.
Browse the service categories on the homepage or use the search bar, open the service that fits your need, then call the number shown to schedule. Our team confirms the scope, timing, and price with you over the phone before a technician is assigned. You don't need an account to book.
Tap "Get Started" in the menu, fill in your details, and verify your email address. An account lets you keep track of past bookings, but it isn't required — you can book any service by phone.
Yes. Creating an account, browsing services, and getting a price over the phone are all free. You only pay the technician for the work performed.
On-site services (electrical, CCTV, WiFi, printer setup, land surveying, waterproofing) cover Kathmandu, Bhaktapur, and Lalitpur — the Kathmandu Valley. Web development is delivered remotely for clients anywhere in Nepal.
Pariwar Sewa currently serves Kathmandu, Bhaktapur, and Lalitpur. If you're outside these areas, contact our support team — we're actively expanding and may be able to arrange a technician for you.
Most services can be scheduled within 24 to 48 hours. For urgent electrical or security issues, tell our team when you call and we'll prioritise the visit.
Sunday to Thursday, 9:00 AM to 6:00 PM, and Friday, 9:00 AM to 2:00 PM. We're closed on Saturdays, though bookings placed then are handled the next working day.
The price shown on each service is a starting rate. The final amount depends on your location, travel distance, the complexity of the job, and any materials needed. Our support team confirms the full price with you before work begins, and the technician explains any additional charges before starting.
Payment is made directly to the technician once the work is done, by cash or bank transfer. We don't take card or online payments, and there is no booking fee.
Listed prices are starting rates. Final pricing can vary with location, travel, job complexity, and materials. Any charge beyond the starting rate must be explained to you before the technician begins the work.
For most services the quoted price covers the visit. Where an on-site assessment is needed first (for example larger waterproofing or surveying jobs), our team tells you about any assessment cost when you book.
Contact our support team at least 24 hours before the scheduled time. Rescheduling with enough notice is free; cancellations made with less than 24 hours' notice may incur a fee.
Call our support line straight away. We'll contact the technician and either reschedule at a time that suits you or assign a replacement at no extra charge.
Yes. When you book, tell our team which technician you'd like and we'll arrange them if they're available for your date and area.
Yes. Every provider is manually reviewed and their credentials and background checked before they're listed on the platform. Look for the verified badge on each profile.
Contact our support team as soon as possible. We follow up with the technician, and our trust and safety team reviews any report of unsafe or dishonest conduct. If a deal ever feels wrong, it's fine to decline.
After your service is complete, contact our support team and let them know you'd like to give feedback. We record your rating and review on your behalf so it can help other customers choose.
Your personal data is encrypted and handled under our privacy policy. We only share the details a technician needs to reach you and complete the job.
If you can't find the answer you're looking for, our support team is ready to help.